Technical

📄️ Downloading and Installing the Desktop CloudSuite App

You can choose to access the CloudSuite App online or you can download the CloudSuite Desktop CloudSuite App from the following locations:

📄️ Clearing Browser Cache and Cookies

Over time, you web browser may collect cookies that have been placed by third parties, as well as earlier versions of web pages that you have visited (called the browser cache). This may slow down your internet experience. If this is the case, you can in one go delete all cookies and/or the contents of the browser cache.

📄️ Clearing Platform Caches: Debug Tools

The caches for different components of the CloudSuite platform should be cleared automatically as part of regular platform maintenance. However, in certain situations, you might need more control over specific cache elements. You can clear the caches of the platform whenever it becomes necessary.

📄️ Domain Keys Identified Mail (DKIM)

Domain Keys Identified Mail (DKIM) reduces the risk of shop emails to be marked as spam.

📄️ Exporting Data from the CloudSuite App

Data export is available only in the desktop CloudSuite App and not in the web-based version. The export functionality is deprecated: use the API instead.

🗃️ Google Tag Manager

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📄️ Manually Sending an Order Export Message to the ERP

Order export messages are sent automatically to transfer the order placed in the CloudSuite webshop to your company's ERP system. Sometimes it is necessary to resend the message to the ERP; for example, when an error or connection issue occurred during the automatic job.

📄️ Changing the Search Limit for a Complete Export

Increasing the search limit can be beneficial when exporting lists from the (desktop) CloudSuite App.

📄️ Transaction Log

1. In the CloudSuite App, go to Other Settings > CloudSuite Connect > Log.