Coupons
You can use coupons as discount codes or vouchers for marketing purposes (free shipping, discount, discount on a category, etc.). Note that coupons are not a payment method. If you want to use coupons as a payment method, contact your payment provider to set up a connection with a coupon provider.
The coupon code is always communicated to the customer directly. CloudSuite does not have an option to communicate the coupon code to the customer.
If there are category discounts within the shop, the coupon code needs to be adjusted according to the already existing discount. For example, when a discount of 20% is active on the whole collection and there is a coupon discount of 25%, the customer gets a total discount of 45% when using the coupon. This may not be what you intended.
📄️ Exclude Products from Discount Coupons
You can exclude certain products from promotions with discount coupons. It is important to stress that when an excluded product is in the shopping basket, the discount will not be applied to this product. This ensures a clear and fair application of discounts.
📄️ Configuring a Default Product for Coupons
If you have a certain product that you regularly want to be the subject of a coupon promotion, you can set this product as the default coupon product.