Sales Center Module
The Sales Center module offers a powerful tool for placing ERP-based orders outside the webshop environment on your customers' behalf.
Orders are created through a dedicated, fast-entry interface that removes the need to navigate product pages. It is designed for internal sales teams and call centers who need to enter orders quickly and accurately.
The module applies the same webshop configurations—including PIM data, pricing logic, and stock information—to ensure consistency in pricing, assortments, and business rules across all channels. Orders follow the same validation flow as webshop orders but are created directly in your ERP system. Your team can also override pricing and offer discounts. Your team can also override pricing, offer discounts, and adjust delivery options when needed. With Sales Center, your team can:
- Access a customer's most frequently ordered products.
- Use customer-specific order templates for fast repeat orders.
- Apply real-time pricing and real-time stock availability.
- Override pricing, delivery services, and order costs.
It is the perfect add-on for processing high volumes of orders with consistent, customer-specific data and minimal effort. In a B2B wholesale environment, where customers depend on tailored assortments and negotiated pricing, the Sales Center provides a focused interface for order entry and management.
Key Benefits
- Power entry mode for creating offline orders quickly.
- Instant saving of changes and new drafts.
- Quick search for customers, orders and addresses.
- Create new customers, users and addresses.
- Switch easily between orders and customers.
- Real-time stock validation to avoid double orders for limited stock.
- Smart search suggestions that highlight previously purchased products.
- Option to override availability schedules when stock is available.
- Use the Tab and Enter keys to navigate between fields.
Sales Center gives internal teams and call centers direct access to all webshop orders and ERP-based orders, ensuring consistent handling and reducing time spent on manual tasks.
