Abandoned Basket Workflow

The Abandoned Basket workflow sends an automated email to customers who placed one or more items in their shopping basket but left the shop before completing the order.

• Easy configuration
• Sends a reminder email based on certain triggers
• Both manual and automated emails are possible
• Customized email template
• Include customer and product information (excluding blocked customers)
• Multilingual

You can view all Abandoned Basket data and follow up with marketing emails, provided the customer has agreed to receive promotional emails.

The Abandoned Basket feature is one of a number of email marketing options to retrieve lost sales or engage with your customers.