Commerce Management

Commerce management involves managing your online business and supporting processes and services for your webshop.

📄️ Abandoned Basket Workflow

The Abandoned Basket workflow sends an automated email to customers who placed one or more items in their shopping basket but left the shop before completing the order.

📄️ Advanced Ordering Features

CloudSuite offers a number of advanced ordering features, either in terms of usability or for specific target groups.

eCommerce tracking in Analytics offers you crucial information about, among others, conversion rates, revenue data, and abandonment rates on your site. It helps to understand where most sales are coming from in order to make a well-informed plan for improving and optimizing the conversion rate of your webshop(s).

📄️ Catalogs

Catalogs are the basis for managing your product data. Especially if you sell on multiple platforms, you probably require a specific format for your product data and assortment of articles for each channel and/or target group.

📄️ Cross-Selling & Upselling

Cross-selling and upselling are tools used to increase the revenue of orders.

📄️ Email Templates

The CloudSuite platform offers various default email templates that are sent based on specific triggers.

📄️ Multi-Shop Concept

Within one CloudSuite environment, you can define multiple shops with each shop having its own setup and characteristics. By enabling or disabling certain features you can tailor the shopping experience per shop type. After all, B2B customers have different needs than B2C customers.

📄️ Order Templates

Order templates are reusable order lists for frequently purchased items or complex configurations. You can build multiple templates, organize them into groups, share them with colleagues, and even control who can view and edit them.

📄️ Product Data Feeds for Trade Partners

Apart from selling directly from CloudSuite also other sales channels such as marketplaces like Google Shopping, Amazon and Bol.com can be activated. These marketplaces and trade partners will need product / PIM data to be able to present products correctly and consistently.

📄️ Reviews

Consumers are influenced by the presence of reviews during their search. This goes for both B2C and B2B sites. A shop owner can use reviews to identify areas that could be improved, such as your product range (cheaper and more expensive alternatives), customer service, or faster delivery.

📄️ Search Engine Optimization (SEO)

SEO is short for Search Engine Optimization and refers to unpaid search results, also known as organic growth. Proper implementation of SEO increases the quality and quantity of your webshop traffic as well as your webshop visibility. CloudSuite offers all the tools you need for effective SEO implementation, provided you have good content.

📄️ Shop Page Types

The structure of your eCommerce site plays an important part in the user experience and helps improve SEO. Well-known pages are the homepage, category (PLP) and product page (PDP), shopping basket and checkout page.

📄️ Store Locator

When your company has multiple physical stores or dealer/reseller stores, you can present the Outlet Locator to your customers. This displays a map of the region in which your visitor is located. By entering a post code or address, they can zoom in to find stores nearby.

📄️ Wishlists

Wishlists provide customers the option to save their favorite products with the aim of (re-)ordering them at a later time. What an order template is in a B2B environment, is a wishlist in a B2C environment.