Skip to main content

Expected deliveries overview in my account

In addition to the existing backorder overview in ‘My Account’, a new view is now available where products are sorted by expected delivery date instead of order date. This better supports situations where the arrival date of products is more relevant than the order date.

With this new overview, end customers can instantly see which items are expected to arrive soon and decide whether an alternative should be ordered. Only confirmed and pending deliveries are shown; shipped or unconfirmed order lines are not included.

The functionality is available for customers using a Mosaic theme, but can also be integrated into other (existing) themes. After rollout, this new component will be activated step-by-step per customer.